For any pre-sales questions,please ask a question here and get a response within 24 hours.
Hello what size is a 10, is it a 36 or 38
Dear customer , thanks for your message . Size UK 10 is as same as EU38 . Here is the measurements , could you please check if is it fit to you ? Size: EU 38, Bust:33.4 inches, Shoulder:14.7 inches, Waist:36.2 inches, Hip:28.7 inches, Sleeve Length:24 inches, Length:31.4 inches If you could offer us your measurements via email, that would be great for our customer service representative to help choose the size for you. Could you please fill out the form below? And we will get back to you as soon as we can. http://www.yoins.com/Yoins-Contact-Us-a-27.html .
Que talla lleva la modelo
Dear customer, thanks for your message. Here are the size measurements for this item. Size: EU 34, Bust:29.5 inches, Waist:24 inches, Hip:29.9 inches, Sleeve Length:22.3 inches, Length:30.1 inches Size: EU 36, Bust:31.1 inches, Waist:25.5 inches, Hip:31.4 inches, Sleeve Length:22.5 inches, Length:30.7 inches Size: EU 38, Bust:32 inches, Waist:26.5 inches, Hip:32.4 inches, Sleeve Length:22.7 inches, Length:31 inches Size: EU 40, Bust:33 inches, Waist:27.5 inches, Hip:33.4 inches, Sleeve Length:22.8 inches, Length:31.2 inches Could you please check if one of these fits? If you could offer us your measurements(Bust,Waist,Hips)via email, that would be great for our customer service representative to help choose the size for you. Our customer service email address is email@example.com.
how long the delivery takes?
Dear customer, thanks for your message. We offer three kinds of shipping services. 1.standard shipping 2.priority air mail 3. expedited shipping. The shipping time frame are different for different countries. Please click this link to get the information of the shipping time frame to your country. http://www.yoins.com/Yoins-International-deliveries-a-9.html.
Can you please provide measurements on all your apparel!! It's hard and difficult to buy clothes online without at least some measurements!! Women are different and some are picky like me! It would be wise to include measurements!
Dear customer, thank you so much for your advice. We are trying our best to improve it. Please click size button and choose the size based on the size of the bust, shoulder, sleeve lenght, and the lenght of the clothes. So sorry for all the inconvenience.
Is the length based on the size or the person wearing it ?
Dear customer, Thanks your inquiry. We are gald to answer your questions. As for the size, you can click on the size button, the size will show up. Here are our sizes, hope you can find your suit clothes. Have a nice day! Size - Bust: S:84~88cm / M:88~92cm / L:92~96cm / XL:96~100cm - Shoulder: S:38cm / M:39cm / L:40cm / XL:41cm - Waist: S:64cm / M:68cm / L:72cm / XL:76cm - Length: S:84cm / M:85cm / L:86cm / XL:87cm US2=S, US4= M, US6=L, US8= XL.
Hey, i got a US 4 and I need a US 6, can I exchange it?
Hi Jimmy Schlosser , yes , we can exchange the size for you . We will contact you by email . Please don't worry about it . For any problem or question , please contact us via live chat or email. http://www.yoins.com/Yoins-Contact-Us-a-27.html
I ordered this over a month ago and it still isn't here. is it still coming? or can I get a refund?
Dear customer, thanks for your message. We have sent you an email about the shipping information for your order. Could you please check with your mailbox? If you have further inquiry about the order status, for protecting your privacy, we suggest you contact our live chat or customer service firstname.lastname@example.org.
I normally wear a small or extra small not sure if the 2 is around that size?
Dear customer, please choose the size based on the size of the bust, hip, waist, and the lenght of this dress. Size: US 2, Bust:29.9 inches, Shoulder:13.8 inches, Waist:25.5 inches, Sleeve Length:23.5 inches, Length:30.9 inches Size: US 4, Bust:31.4 inches, Shoulder:14.2 inches, Waist:27.1 inches, Sleeve Length:23.7 inches, Length:30.9 inches Size: US 6, Bust:32.4 inches, Shoulder:14.5 inches, Waist:28.1 inches, Sleeve Length:23.8 inches, Length:31.2 inches Size: US 8, Bust:33.8 inches, Shoulder:14.7 inches, Waist:29.1 inches, Sleeve Length:24 inches, Length:31.6 inches Would you mind to tell us your size via live chat or email? We will try our best to provide you suggestion.
How long does it usually take to get here?
Dear customer， Thanks your inquiry. We are gald to answer your questions. We will ship from china in that day when you order. Choosing different shipping methods will cost different time. For more information on this, please click this link:http://www.yoins.com/Yoins-How-can-I-pay-my-order-a-13.html Best regards, Maro